How to fix – Swagger 5 electric scooter stopped working/motor problem

The Swagger 5 electric scooter was just launched. It seems to be an OEM from the same manufacturer that makes the Xiaomi Mijia m365.

It was off to a bit of a bumpy start because there have been few reports of customers having their electric scooter stop after just a few miles. But don’t worry. EnvyRide has waved our magic wand and gone to the bottom with this problem. Also, we have a few good connections that helped us sort this out quickly.

So that you can keep on swagging.

The Swagger 5 motor problem

The issue is similar to that which could occur on the Xiaomi M365 electric scooter in its early stage. Since these scooters seem to be coming from the same manufacturer with OEM design we presumed that the cause was the same as on the M365.

The issue is due to a bug in the software programming of the cruise control.

Pressing the throttle makes the scooter twitch and buzz, but nothing happens. It’s just as if the motor was frozen in place or dead.

How to solve the issue

Don’t worry, we got the solution to your Swagtron electric scooter problems right here.

First, you need to download the mobile application for the Swagger 5 called the Swagtron app.

You can find the application following the links below. Make sure to pick the right OS.

IOS: https://itunes.apple.com/us/app/swagtron/id1119075046?mt=8

Android: https://play.google.com/store/apps/details?id=com.littlecloud.android.swagtron

To fix the issue follow the steps below:

  • Find the cruise control settings within the mobile app.
  • Disable the cruise control altogether.
  • Re-enable the cruise control.

Your scooter should now be working as intended again. Until Swagtron updates the software if you encounter the same issue again just do the same procedure all over again. Just make sure to take your phone with you when your ride it. Otherwise, there may be a long walk home.

Thanks for reading and make sure to let us know if this fix worked for your Swagger 5 or if you have any questions leave them in the comments below.

 

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